Frequently Asked Questions

What is available on Sales Enablement PRO?

Sales Enablement PRO is an industry-based community designed to bring you sales enablement expertise from experts. Access the latest data-packed research from sales enablement experts in the Reports section. Gain Expertise from experts via podcasts, articles, or video recordings of previous Sales Enablement Soirée events to take your own practice to the next level. Learn from experts in the field and get certified in sales enablement through the Courses section to unlock your true potential and drive tangible business results. Research solution providers to support your enablement practice through the Directory. Attend virtual events and register for in-person events through the Events section. Elevate sales enablement within your organization by learning what others have done before you and connect with other sales enablement practitioners.

How to contribute content to Sales Enablement PRO?

Sales Enablement PRO is powered by contributions from sales enablement experts. Please email us at with the subject line: Content Contribution and your proposal. Make sure to review our Contributor Guidelines in advance to ensure your proposal aligns. The editorial team will review all submissions and provide edits for style and format as needed. The team will notify contributors of any changes once the article has been accepted for publication.

What are the benefits of becoming a member?

Becoming a member unlocks incremental value like access to three annual research reports, sales enablement certification courses, live events, and the ability to private message with other members. Members also can create a centralized resource of all the sales enablement expertise most important to them, through bookmarking expertise which can be accessed on member profiles.

How can I edit my member profile?

Select the down arrow next to your profile picture in the top right corner of the site. Then select ‘View Profile’. On your member profile page, there will be a number of pencil icons in various sections. Select a pencil icon to open the editable fields or select the heavy plus sign in the top right corner of the Experience section to add a new position. 


Recommended media sizes:

Profile Photo:  

  • 600×600 pixels 
  • maximum file size 2 MB
  • supported file formats: png, jpg

Header Image: 

  • 1767×320 pixels 
  • maximum file size 2 MB 
  • supported file formats: png, jpg

How do I reset my password?

In the top right corner of the site, select the ‘Sign In’ option. A window will pop up with fields to enter your login credentials. Below the Password field, is a link ‘Forgot your password?’ that will take you through the process to reset your password.

If you just want to change your password, when logged into your account, click on the down arrow next to your profile picture in the top right corner of the site. Select ‘Account Settings’ and scroll down to the section labeled ‘Change Password’.

How can I change email communication cadence?

Under ‘Account Settings’, scroll down to the section labeled ‘Communication’. There you can choose the frequency with which you receive emails, uncheck email subscriptions, or adjust the interest lists you are subscribed to. You also have the option to unsubscribe from all emails.

How do I connect with another member?

When viewing a member’s profile that you are not currently connected with, a green ‘Connect’ button will appear under their profile photo and current title. Select that button and a connection request notification will be sent to them.

How can I save an article to refer back to?

Every article, podcast, or video has the option to bookmark it. Simply select the bookmark icon in the left sidebar of the article you’d like to save.

Where can I find bookmarks?

Once you’ve bookmarked a piece of content, you can access it through your profile. Select the down arrow in the top right corner of the website and then select ‘View Profile’. If you’ve bookmarked content, a tab will appear below your header photo entitled ‘Bookmarks’. Select that tab and you’ll see a list of all of the content you’ve bookmarked on Sales Enablement PRO. 

Where can I find direct messages?

If you’ve connected with other members of the Sales Enablement PRO community, you have the ability to message them. You can access your messages in one of two ways. First, in the profile drop down (accessed by selecting the dow arrow in the top right corner of the site), an option will be available entitled ‘Messages’.  Selecting that option will take you to your Messages inbox, where you can view all messages you’ve sent to or received from other members. Second, you can navigate to your profile, select the ‘Connections’ tab, and select the ‘Message’ button for the person you would like to message. 


If you have unread messages, a notification badge will appear next to ‘Messages’ in the profile drop down counting the number of unread messages currently in your inbox. 

What does Practitioner/Thought Leader/Solution Provider/Consultant/Academic mean?

Our members’ trust and privacy is our number one priority. To ensure we can maintain that confidence, we only provide access to some content and functionality based on a member-role level. These roles are determined by the Sales Enablement PRO team based on your current role and company or organizational affiliations. 


Practitioner: A sales enablement professional that practices the function at any kind of company. 

Thought Leader: An expert in the sales enablement space who has contributed to the site as an Expert. 

Solution Provider: A person working at a sales enablement vendor company, providing solution products to practitioners. 

Consultant: A professional in sales enablement that provides consulting services to sales enablement practitioners. 

Academic: Students, professors, or researchers that are affiliated with academic institutions.

How can I update my member role type?

While we do our best to ensure everyone’s role type has been selected correctly, occasionally we may have misunderstood your current role or affiliation or you may have moved into a new role or company. If you believe that your role type was categorized incorrectly, please email us at with the Subject Line: Member Role Type. Include which role you are currently assigned to, the role you believe is most appropriate for you and why.

How to deactivate my account?

We’re sorry to hear this. If you have any feedback on why you are choosing to leave, we’d appreciate anything you wish to share. Feel free to email us at


Under ‘Account Settings’, scroll down to the bottom of the page, to the section labeled ‘Account Management’. Select ‘Yes, I want to close my account’ and our system will walk you through the process. 

How do I access my personal data?

Please refer to our privacy policy for information on how your personal data is used and how to access it. 

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