Innovative eLearning and video producer with extensive experience in creating content for marketing, product marketing, event, and sales enablement teams. Expertise in producing thought leadership programs, customer testimonials, and software product demos/training. Ability to work with and manage relationships with C-level executives and customers. Experience managing global teams.
Director of Content Development
Twilio
San Francisco, California
July, 2022 – Current
Responsibilities
Managed instructional design, development, and Highspot.
Sr. Manager, E-Learning and Multimedia Content Manager
ServiceNow
Santa Clara, California
March, 2017 – July, 2022
Responsibilities
Managed team of developers who supported instructional designers.
Adult Learning
Successful learning experiences arm learners with the skills they need to turn learning into action. Learn best practices to engage adult learners, ensure learning sticks, and ultimately drive business impact through sales readiness programs.
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Project Management
Sales enablement practitioners are the ultimate project managers. Learn how sales enablement can ensure that projects start off on the right track, achieve desired results, and stay aligned with stakeholders from start to finish.
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Enablement Charter
A successful sales enablement charter maps the foundation from which to build every sales enablement initiative. Learn how to set your sales enablement function up for success from the onset, from defining key objectives to justifying your budget.
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Sales Personas
Developing a deep understanding of who sales enablement serves and what goals to strive for is essential to building successful sales enablement initiatives. Learn how practitioners can work with various sales personas to enlist support and create effective sales enablement initiatives.
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Collaborative Relationships
Sales enablement is an inherently collaborative role, and as such it is essential that practitioners build collaborative relationships with teams across the organization. Learn how sales enablement practitioners can nurture professional relationships by identifying key stakeholders and cross-functional partners, and utilizing strategies to best engage with each.
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