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Experience

Strategic Account Manager
LivePerson Inc
NYC
March, 2019 – Current

Responsibilities

●Manage the client relationship and business goals by leading a cross-functional team of services, sales, and engineers to foster customer success, build pipeline, & promote retention ●Designing and deploying strategic account plans focused on increasing growth opportunities ●Responsible for $750K in upsell revenue to date


Expertise
Account Management
Business Development
Cross-functional Collaboration
Customer Service
Management
Project Management
Sales
Sales Process
Strategy

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