Current

Experience

Senior Director, Enablement & Readiness
Spectrum
Charlotte NC
August, 2017 – Current

Responsibilities

Lead a high-performing team to accelerate sales and service outcomes through improved business relationships that align knowledge management, curriculum, technology, process, tools, and quality teams to elevate onboarding, ongoing development, assessment, and management support services. These services are architected in an end-to-end manner designed to help 30,000+ Customer Operations employees be more successful in their customer conversations.


Expertise
Management
Marketing
Sales
Sales Enablement
Leadership