Director, Client Engagement
Saksoft
Chicago
October, 2019 – July, 2020
Responsibilities
Manage a portfolio of client relationships, develop multiple opportunities within existing accounts and manage relationships with existing clients, C-suite level influencers and buyers to secure renewals/new projects and improve NPS Design account management framework to develop account plans for strategic key accounts/clients, including solution matrix, demos, Scope of Work documentation’, etc. to help meet business and revenue objectives Facilitate discovery calls/workshop with C-suite leaders to analyze, understand and socialize improvement areas in the existing projects and work patterns, also look for incremental projects